1. General Refund Policy

All payments made for V5M Parinayamela services are generally non-refundable, except in the following circumstances:

• Duplicate payment for the same service
• Technical error on our part that prevents service delivery

Refund requests must be submitted within 7 days of the payment date.

2. Subscription Plans

For our subscription-based premium memberships:

• Annual subscriptions

All subscription cancellations must be done through your account settings or by contacting our support team.

3. One-Time Services

For one-time paid services (e.g., profile highlighting, featured listings):

• No refunds once the service has been activated
• If service activation is delayed beyond 48 hours, you may request a full refund

4. Non-Refundable Situations

We typically do not provide refunds in these cases:

• If you change your mind about using our services
• If you don't find a suitable match through our platform
• If you violate our Terms of Service and your account is suspended
• If you fail to cancel auto-renewal before the next billing cycle

5. Refund Process

To request a refund, please follow these steps:

6. Processing Time

Approved refunds may take 10-14 business days to reflect in your account, depending on your payment provider.

7. Special Circumstances

In cases of:

• Unauthorized transactions
• Technical errors causing multiple charges
• Fraudulent activity

Please contact us immediately. We will investigate and process refunds as appropriate.

8. Changes to This Policy

We may update this Refund Policy periodically. The updated version will be posted on our website with a new "Last Updated" date.

9. Contact Us

For any questions about our Refund Policy or to request a refund, please contact: