Privacy Policy
Last Updated: April 2025
At V5M Parinayamela, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our matrimonial services.
1. Information We Collect
We collect various types of information to provide and improve our services:
Personal Information:
- Name, gender, date of birth
- Contact details (email, phone number, address)
- Marital status, religion, caste, community
- Education and professional details
- Family background information
- Photos and other profile information
Technical Information:
- IP address, browser type, device information
- Usage data (pages visited, time spent, clicks)
- Cookies and similar tracking technologies
Payment Information:
For premium members, we collect payment details which are processed through secure payment gateways. We do not store full credit card information on our servers.
2. How We Use Your Information
We use the collected information for the following purposes:
- To create and manage your matrimonial profile
- To provide personalized matchmaking services
- To communicate with you about matches and services
- To improve our platform and user experience
- To process payments for premium services
- To prevent fraud and ensure platform security
- To comply with legal obligations
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
Recipient | Purpose |
---|---|
Potential Matches | To facilitate connections between compatible profiles |
Service Providers | Payment processors, hosting providers, analytics services |
Legal Authorities | When required by law or to protect our rights |
Business Transfers | In case of merger, acquisition, or asset sale |
We never sell your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Secure servers with encryption
- Regular security audits
- Access controls and authentication protocols
- Employee training on data protection
However, no internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Your Privacy Rights
You have certain rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Restriction: Limit how we use your information
- Objection: Object to certain processing activities
- Portability: Request transfer of your data to another service
To exercise these rights, please contact us using the information below.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze site usage
- Deliver targeted advertisements
- Improve site functionality
You can control cookies through your browser settings, but disabling them may affect site functionality.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
8. Children's Privacy
Our services are intended for adults (18+ years). We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.
9. Data Retention
We retain your personal information only as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Inactive accounts may be archived or deleted after 24 months of inactivity.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through our website or via email. Your continued use of our services constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact our Data Protection Officer:
Email: support@v5mparinayamela.com
Address: Flat No - 606,Swapnalok Complex, V5M Parinayamela, Secunderabad , Telangana - 500003.
Phone: +91 78870 12349